What to Do if Your Moving Company Damages Something
Moving can be a hassle on its own, but finding out that some of your belongings have been damaged is the last thing you want to hear. As the owner of the property, you’re entitled to reimbursement from the moving company. Here is what you need to know:
Before you sign the contract, review the fine-print details to make sure there isn’t a clause releasing the company from moving damages liability.
Inform the Movers
As soon as you spot damaged property, inform the movers. If they confirm an item has been broken, it will help expedite the claim process.
Document the Scene
Once you see that something is damaged, take photos. You want to have proof that your items have visual wear. It also helps if you have a time-stamped photo of your property before the move.
Call the Company
You need to call the moving company to file a claim. With some businesses you have up to nine months to do so, but it’s best to do things right away. You can also speak with the movers directly so they can give you insight into the process. Reputable dealers have insurance policies in place for instances such as these. Someone should contact you to file the necessary paperwork that will lead to reimbursement.
Filing a Complaint
If the moving company isn’t following proper procedure, you can contact the Better Business Bureau and file a complaint. You should receive a response within two weeks.
Available for Inspection
It is likely that an agent from the moving company will want to inspect the item to ensure the damage is in line with your report. So you want to make it available to that individual, and this means not setting up the piece of furniture, in some cases.
Contact the American Moving and Storage Organization
This organization has an arbitration program that can handle the case between you and the moving company. The company is required to attend the hearing but it isn’t mandatory for you. As long as your loss is less than $10,000 the company must accept your request for an arbitration hearing.
Write a Review
You can be a help to the community and write a review about the moving company. Let others know of your experience so they can be informed before they choose movers.
It seems every time I see U-Save Moving and Storage they are doing something never thought of before or improving on what they are have been doing. These guys really know what they are doing when it comes to marketing.
So who is the best local moving company in Lansing, MI?
Well it’s none other than U-Save Moving and Storage of course.
They have been in business since 2008 and they have been going strong ever since having moved 1000’s of people, and some local celebrities as well like Tim Barron et al.
Of course some of the other movers may disagree with this assessment but lets look at the facts shall we:
They have 100’s of verifiable video reviews. No other local Lansing mover has 1.
They are highly rated with an “A” in the BBB. Most of the other moving companies are not even part of the BBB.
USMAS is highly rated in the third party social media sites like Facebook, Yelp etc.
They are licensed and insured for your protection and peace of mind.
Not only are they a local moving company but they do long distance moves as well.
Above you see one of their most recent Facebook testimonials. This is just one of many. But the the meme below kind of says it all when it comes to their service
History of U-Save Moving and Storage
U-Save Moving and Storage started out very humbly. Having no experience in the moving industry, Jae Burnham the owner, whom was living with his father at the time, only had a pay-as-you-go phone and a FORD Explorer. He had to go to the local library to use the computers (which he could only use at 1/2 hour at a time) to make his ads that he placed on Craigslist.
He had booked his first job after placing his first ad on Craigslist after only 10 minutes. He had to scramble and find a friend that would help him as he did not have any employees at all.
And that was the beginning of U-Save Moving and Storage.
Man there are so many great local movers that it becomes overwhelming to even be able to choose a good one. Am I right?
Who are your favorite local movers?
Yeah…I really do want to know. It’s not a rhetorical question at all.
Me I have my favorite.
Do you choose a local company or a local national van line company? Do you choose a franchise or independent movers?
Me personally I like the independent moving companies the best. I find that they will work harder but there are good national franchise movers that are also good. I won’t name them here but you know who I am speaking about.
So where do you find your local movers?
Where do you find your moving company of choice? Do you use Craigslist? How about the Yellowpages? Did you find your movers from a postcard?
Most people find their moving company through a friend or relative. Is that how you found your guys?